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News & Announcements

Notice of shipment delays to United States 2019-02-06
Due to the impact of Winter Storm , mail delivery services (including airmail or express mail) to the following areas/ zipcodes are subject to delay until further notice. We apologize for any inconvenience.

Affected areas/zipcodes:

Michigan:486XX–491XX、493XX–499XX
Indiana:460XX–469XX、472XX–475XX、478XX、479XX
Chicago:606XX–608XX
Lakeland:530XX–532XX、534XX、535XX、537XX–539XX、541XX–545XX、549XX、600XX、602XX、601XX、611XX
Detroit:480XX–485XX、492XX
Central Illinois:601XX、603XX–605XX、609XX、613XX、614XX、616XX、617XX
Northern Ohio (Cleveland and Lima areas):441XX、458XX
Ohio Valley (Cincinnati and Columbus areas):452XX、430XX–432XX
Northland:540XX、546XX–548XX、550XX、551XX、553XX–564XX、566XX
Hawkeye:500XX–514XX、520XX–528XX、612XX
Dakotas:580XX–588XX、570XX–577XX
Eastern Nebraska:680XX–689XX
Notice of shipment delays to Australia 2019-02-04
Due to the impact of severe weather, all mail delivery services (including airmail or express mail) to Queensland and Tasmania are subject to delay until further notice. We apologize for any inconvenience.
Temporary suspension of shipment fulfillment ( Feb 5 - 7, 2019) 2019-01-30
Due to Lunar New Year Holidays, shipping service will be temporarily suspended from Feb 5 to Feb 7, 2019. During this period, orders will not be shipped from our Hong Kong warehouse. Regular shipping service will resume on Feb 8, 2019. We apologize for any inconvenience.
Temporary Change of Customer Service Operation Hours (Feb 5 - 7, 2019) 2019-01-29

Feb 5, 2019
Lunar New Year

Operation hour for our Customer Service Department (Hong Kong Office) will be temporarily suspended from 08:30 -20:00 (HK Time)

Feb 6-7, 2019
Lunar New Year

Operation hour for our Customer Service Department (Hong Kong Office) will be temporarily suspended from 16:30 -20:00 (HK Time)

Notice of shipment delays to Canada (Update) 2019-01-18
Due to the November 2018 postal union strikes, Canada Post has amassed a backlog extending back to shipments from Black Friday, Cyber Monday and the Christmas shopping season. Canada Post forecasts that international shipments, including airmail and express mail, will continue to experience delivery delays throughout the first quarter of 2019. We appreciate your patience and ask that you kindly wait a bit longer for your order deliveries if you have not received them yet. We apologize for any inconvenience.

For more details you may visit Canada Post site: https://www.canadapost.ca/web/en/comm/alert/details.page?article=2018/11/27/unprecedented_backlo&cattype=special&cat=specialalert
Temporary suspension of shipment fulfillment (Dec 29- Jan 1) 2018-12-27
Due to the end of year stock take and the New Year holidays, shipping service will be temporarily suspended from Dec 29 - Jan 1. During this period, orders will not be shipped from our Hong Kong warehouse. Regular shipping service will resume on Jan 2. We apologize for any inconvenience.
Temporary Change of Customer Service Operation Hours (Dec 25, 26, 2018, Jan 1, 2019) 2018-12-21

Dec 25 -26, 2018
Christmas Holiday

Jan 1, 2019
New Year Holiday

Operation hour for our Customer Service Department (Hong Kong Office) will be temporarily suspended from 16:30 -20:00 (HK Time)

Notice of shipment delays to Canada 2018-11-26
Due to nationwide strike by Canadian Union of Postal Workers (CUPW), delivery service for Canada shipments (including airmail or express mail) will be subject to delay until further notice. We apologize for any inconvenience.

For more details you may visit Canada Post site: https://www.canadapost.ca/web/en/comm/alert/details.page?article=2018/11/27/unprecedented_backlo&cattype=special&cat=specialalert
Christmas Shipping Deadline 2018 2018-11-10
USA
Express Shipping: 2018/12/17
Premium Standard Shipping: 2018/12/03
Selected US territories
Premium Standard Shipping: 2018/12/03
Canada
Express Shipping: 2018/12/14
Premium Standard Shipping: 2018/12/03
Australia
Express Shipping: 2018/12/17
Premium Standard Shipping: 2018/12/03
Hong Kong
Express Shipping: 2018/12/20
EU countries
Expedited Shipping: 2018/12/14
Standard Shipping: 2018/11/26
United Kingdom
Expedited Shipping: 2018/12/17
Premium Standard Shipping: 2018/12/03
New Zealand
Express Shipping: 2018/12/17
Premium Standard Shipping: 2018/12/03
China
Express Shipping: 2018/12/17
The Russian Federation
Expedited Shipping : 2018/12/10
Premium Standard Shipping: 2018/11/26
Region I
Express Shipping: 2018/12/17
Standard Shipping: 2018/11/26
Region II
Expedited Shipping: 2018/12/10
Standard Shipping: 2018/11/26
Region III
Express Shipping: 2018/12/17
Region IV
Express Shipping: 2018/12/17
Standard Shipping: 2018/11/26
Region V
Express Shipping: 2018/12/17
Standard Shipping: 2018/11/26
Region VI
Express Shipping: 2018/12/17
Standard Shipping: 2018/11/26

Notes:

  1. The provided deadlines are ONLY for reference. We cannot guarantee that a shipment will arrive before Christmas if customs or postal delays occur.
  2. The order deadline only applies to In-Stock items. Products that are not currently in stock may need to be ordered earlier to ensure delivery by Christmas.

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