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News & Announcements

Temporary Change of Customer Service Operation Hours (June 18, 2018) 2018-06-11

June 18 , 2018   Tuen Ng Festival

Operation hour for our Customer Service Department (Hong Kong Office) will be temporarily suspended from 16:30 – 20:00 (HK Time)

Notice of shipment delays to the United States 2018-05-18
Due to the impact of storms, mail delivery service (including airmail or express mail) to the north-eastern areas will be subject to delay until further notice. We apologize for any inconvenience.
Temporary Change of Customer Service Operation Hours (May 22, 2018) 2018-05-17

May 22   , 2018   The Birthday of the Buddha

Operation hour for our Customer Service Department (Hong Kong Office) will be temporarily suspended from 16:30 – 20:00 (HK Time)

Temporary Change of Customer Service Operation Hours (May 1, 2018) 2018-04-30

May 1  , 2018   Labour Day

Operation hour for our Customer Service Department (Hong Kong Office) will be temporarily suspended from 16:30 – 20:00 (HK Time)

Previously removed Korean beauty item now available for purchase again 2018-04-09
Previously, the below item was removed from sale at YesStyle due to reasons supplied by its manufacturer and the Korean Ministry of Food and Drug Safety.

Etude House - Drawing Eye Brow Duo ( No.3 Gray Brown )
(Manufacture# / Expiry Date: GLG / 20201217)


We have since been assured that new and future stock of this item is suitable for sale. As such, it has been made available for purchase at YesStyle again.
UPDATED : Notice regarding removal from sale and refunds for selected Korean Beauty Products 2018-03-21
(UPDATED on Mar 23, 2018 - Added Manufacture# and Expiry Date)

As announced by the Korean Ministry of Food and Drug Safety, a number of Korean cosmetics products were recently discovered to contain an amount of the metal Antimony that exceeds the accepted level. YesStyle has already removed these affected products from our website and made them unavailable for further sale:

Aritaum - Full Cover Stick Concealer (2017 Edition) [#01 Light Beige]
(Manufacture# / Expiry Date: AAH / 20210112, BAH / 20210130, CBH / 20210211)

Aritaum - Full Cover Stick Concealer (2017 Edition) [#02 Natural Beige]
(Manufacture# / Expiry Date: ELG / 20201217)

Aritaum - Full Cover Cream Concealer (2017 Edition) [#01 Light Beige & Natural Beige]
(Manufacture# / Expiry Date: GLG / 20201214 and AAH / 20210130)

Aritaum - Full Cover Cream Concealer (2017 Edition) [#02 Olive Green & Pink]
(Manufacture# / Expiry Date: AAH / 20210114)

Etude House - AC Clean Up Mild Concealer [2.2g]
(Manufacture# / Expiry Date:AAH / 20210108)

Etude House - Drawing Eye Brow Duo ( No.3 Gray Brown )
(Manufacture# / Expiry Date: GLG / 20201217

Skinfood - Cherry Full Lip Liner (6 Colors) [#05 Rose Cherry]
(Manufacture# / Expiry Date: AAH / 20210201)

3 CONCEPT EYES - Slim Eyebrow Pencil (4 Colors) [Chestnut Brown]
(Manufacture# / Expiry Date: CA001 / 20210121, CA002 / 20210122)

YesStyle will be contacting customers in the near future to assist with refunds for affected products.
For more details regarding this issue, you may visit the official website of the Korean Ministry of Food and Drug Safety (Note: website in Korean).

If you have further questions or concerns, you may contact our Customer Service Team.
Shipments delayed (Mar 30- Apr 2, 2018) 2018-03-18
Due to the Easter Holidays, shipping service will be temporarily suspended from Mar 30- April 2, 2018. During this period, orders will not be shipped from our Hong Kong warehouse. Regular shipping service will resume on Apr 3, 2018. We apologize for any inconvenience.
Temporary Change of Customer Service Operation Hours (Mar 30 - 31 , 2018, Apr 2 , Apr 5, 2018) 2018-03-17

Mar  30, 2018    Easter Holiday
Mar  31, 2018    Easter Holiday
Apr  2,  2018     Easter Holiday

Apr 5 , 2018      Ching Ming Festival

Operation hour for our Customer Service Department (Hong Kong Office) will be temporarily suspended from 16:30 – 20:00 (HK Time)

Notice of shipment delays to Russia 2018-03-07
Due to adverse weather conditions causes disruptions at Moscow airports, mail delivery service (including airmail or express mail) will be subject to delay until further notice. We apologize for any inconvenience.
Notice of shipment delays to Denmark 2018-03-07
Due to bad weather conditions, mail delivery service (including airmail or express mail) to the affected zip codes of 3700-3799 and 4600-4899 will be subject to delay until further notice. We apologize for any inconvenience.
Notice of shipment delays to Spain 2018-03-07
Due to adverse weather conditions, mail delivery service (including airmail or express mail) will be subject to delay until further notice. We apologize for any inconvenience.
Notice of shipment delays to France 2018-03-07
Due to the impact of heavy snowfall, mail delivery service (including airmail or express mail) will be subject to delay until further notice. We apologize for any inconvenience.
Notice of shipment delays to France 2018-03-07
Since nationwide strike will be held on Mar 22, delivery service (including airmail or express mail) will be subject to delay until further notice. We apologize for any inconvenience.
Notice of shipment delays to Ireland 2018-03-07
Due to the impact of snowstorms, mail delivery service (including airmail or express mail) will be subject to delay until further notice. We apologize for any inconvenience.
Notice of shipment delays to Brazil 2018-03-07
Due to the Brazilian Customs strikes are still on going without end date, clearance processes may take longer and delivery service (including airmail or express mail) will be subject to delay until further notice. We apologize for any inconvenience.
Notice of shipment delays to the United Kingdom 2018-03-07
Due to the impact of heavy snow, mail delivery service (including airmail or express mail) will be subject to delay until further notice. We apologize for any inconvenience.
Notice of shipping delays to Mainland China 2018-03-07

Due to the Standing Committee of the National People's Congress is held in China , mail delivery service (including airmail or express mail) to the areas/ provinces below will be suspended from Mar 1 to Mar 15 until further notice. We apologize for any inconvenience.

Affected areas or provinces:
Beijin
Tianjin
Hebei
Inner Mongolia
Shanxi
Liaoning
Jilin
Heilongjiang

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