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News & Announcements

Notice of shipment delays to Canada 2018-11-16
Due to nationwide strike by Canadian Union of Postal Workers (CUPW), delivery service for Canada shipments (including airmail or express mail) will be subject to delay until further notice. We apologize for any inconvenience.

For more details you may visit Canada Post site: https://www.canadapost.ca/web/en/comm/alert/details.page?article=2018/11/27/unprecedented_backlo&cattype=special&cat=specialalert
Christmas Shipping Deadline 2018 2018-11-10
USA
Express Shipping: 2018/12/17
Premium Standard Shipping: 2018/12/03
Selected US territories
Premium Standard Shipping: 2018/12/03
Canada
Express Shipping: 2018/12/14
Premium Standard Shipping: 2018/12/03
Australia
Express Shipping: 2018/12/17
Premium Standard Shipping: 2018/12/03
Hong Kong
Express Shipping: 2018/12/20
EU countries
Expedited Shipping: 2018/12/14
Standard Shipping: 2018/11/26
United Kingdom
Expedited Shipping: 2018/12/17
Premium Standard Shipping: 2018/12/03
New Zealand
Express Shipping: 2018/12/17
Premium Standard Shipping: 2018/12/03
China
Express Shipping: 2018/12/17
The Russian Federation
Expedited Shipping : 2018/12/10
Premium Standard Shipping: 2018/11/26
Region I
Express Shipping: 2018/12/17
Standard Shipping: 2018/11/26
Region II
Expedited Shipping: 2018/12/10
Standard Shipping: 2018/11/26
Region III
Express Shipping: 2018/12/17
Region IV
Express Shipping: 2018/12/17
Standard Shipping: 2018/11/26
Region V
Express Shipping: 2018/12/17
Standard Shipping: 2018/11/26
Region VI
Express Shipping: 2018/12/17
Standard Shipping: 2018/11/26

Notes:

  1. The provided deadlines are ONLY for reference. We cannot guarantee that a shipment will arrive before Christmas if customs or postal delays occur.
  2. The order deadline only applies to In-Stock items. Products that are not currently in stock may need to be ordered earlier to ensure delivery by Christmas.
Temporary Change of Customer Service Operation Hours (Sep 25, 2018 , Oct 1 & Oct 17, 2018) 2018-09-22

Sep 25, 2018
The day following the Chinese Mid-Autumn Festival

Oct 1, 2018
National Day

Oct 17, 2018
Chung Yeung Festival

Operation hour for our Customer Service Department (Hong Kong Office) will be temporarily suspended from 16:30 -20:00 (HK Time)

Notice of shipment delays to Macau 2018-09-20
Due to the impact of typhoon, mail delivery service (including airmail or express mail) to Macau will be subject to delay until further notice. We apologize for any inconvenience.
Notice of shipment delays to Japan 2018-09-07
As advised by the postal administration of Japan, due to the impact of Typhoon Jebi, mail delivery services (including airmail or express mail) to the prefectures of Ehime, Hiroshima, Hyogo (including Kobe), Kagawa, Kochi, Kyoto, Nara, Okayama, Osaka, Shiga, Shimane, Tokushima, Tottori, Wakayama and Yamaguchi with postcodes from 5200000 to 7999999 are subject to delay until further notice. We apologize for any inconvenience.

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