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Have a question for our Customer Service Department? YesStyle Members inquiring about their orders can log into their YesStyle Account, while Guest Shoppers should use the Guest Order Details link to check order and shipment status. You can also check the topics in the left-hand column to find answers to our most frequently asked questions.

If your question is not covered by any of our help topics, please contact us using the form below.

IMPORTANT NOTE: Customer Service is only available in English and Chinese (Traditional and Simplified) for email support. If you contact us in another language, we may not be able to assist you.

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Our Customer Service Team will process Customs Tax refunds within 7 business days.
To receive a Customs Tax refund, please submit your Customs Tax receipt within 30 days of the receipt date using this form.
Orders totaling US$ 1000 or more, or equivalent amount in other currencies, are not entitled to Customs Tax refunds.
IMPORTANT NOTE: Sales Tax, Goods and Service Tax (GST) and Value Added Tax (VAT) applied to orders shipping to the countries and regions below are excluded from this refund policy. Please see the respective links for more information.

United States :https://www.yesstyle.com/en/us-sales-tax/help/section.html/hsi.2273

Australia and New Zealand:https://www.yesstyle.com/en/australia-and-new-zealand-gst/help/section.html/hsi.2275

The YesStyle Influencer Team will review and reply to your message within 7 working days.
Please note that requests for reinstatement to the YesStyle Influencer Program are not guaranteed.

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