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Email Us Have a question for our Customer Service Department? YesStyle Members inquiring about their orders can log into their YesStyle Account, while Guest Shoppers should use the Guest Order Details link to check order and shipment status. You can also check the topics in the left-hand column to find answers to our most frequently asked questions.

If your question is not covered by any of our help topics, please contact us using the form below. If your enquiry or request involves your personal data, please choose the option "Regarding my personal data" in the “Subject” field.

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  • The YesStyle Influencer Team will review and reply to your message within 7 working days.
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  • YesStyle would like to respond to the recent announcement from PURITO regarding the SPF content of select sunscreen products. The items in question are listed below.

    PURITO
    1070026959 - Centella Green Level Safe Sun SPF50+ PA++++
    1074548362 - Comfy Water Sun Block
    1076087362 - Centella Green Level Unscented Sun
    1094439990 - Centella Green Level Safe Sun Mini
    1094439995 - YESSTYLE X PURITO Exclusive Centella Travel Kit

    The brand is conducting its own laboratory tests on these items and awaiting results. It will reportedly take 2-3 months for the results to be determined. In the meantime, we will be accepting refund requests. A dedicated refund process will be arranged for customers placing orders between June 1, 2020 and December 9, 2020. Returning the items to YesStyle will not be required. Please input your email address in the above field and we will notify you in approximately 2 weeks with further instructions.

    If you placed a recent order that has not yet shipped, we have already cancelled the items from your order. A refund email will be sent once the remaining items in your order have been shipped.

    The items in question are no longer available for purchase from YesStyle. We hope the steps we’ve taken will help resolve this matter. If you have further concerns regarding these PURITO products, please do let us know.
    Shipments to the United Kingdom and EU territories may experience further delays due to lockdowns imposed in these areas and disruptions to airline services. Tracking details may not be provided in a timely manner, and shipping may take an additional 1-2 weeks.

    We appreciate your understanding and ask that you allow more time for deliveries as we continue to work with our logistics partners during this difficult time.
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