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During this difficult period, some couriers and post offices have suspended services to select countries and territories. Please check our Shipping Rates Table to see which countries and territories YesStyle is currently serving.
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Shipping Rates & Delivery

Shipping Rates & Delivery Time
YesStyle prices already include VAT. EU customers WILL NOT be charged additional VAT fees upon delivery of their orders.

Many EU customers have expressed concern as their purchases from many non-EU retailers have been hit with additional VAT charges since July 1, 2021. YesStyle declares that its EU customers will not pay additional VAT upon delivery as YesStyle prices are already VAT-inclusive.

**In cases of customs-related taxes and fees please see our tax refund policy.**
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  • # Fees for Gift Wrapping are excluded when calculating shipping rates.
  • * Express and Expedited shipments may be delayed an average of 1 week. Premium Standard and Standard shipments to most countries or territories may experience delays averaging 3-4 weeks.
  • * Delivery destination may indicate nearest post office rather than customer's address.
  • * Beauty products cannot be shipped to this country or territory due to courier restrictions.
Note: This Shipping Rate table is effective starting {{month[updateTime.month-1]}} {{updateTime.day}}, {{updateTime.year}} ({{updateTime.gmt_hr}}:{{updateTime.gmt_min}} GMT)
When will my order arrive?
In general, the delivery time of your shipment can be determined using the following formula:

Estimated delivery time = Product availability + Estimated shipping time of chosen Shipping Method.

The Expected Ship Out Date is the day that we estimate your order will leave our warehouse, and can be determined using the greatest number of days in the "availability" range of the items in your order. The Expected Ship Out Date is also marked on the Order Confirmation e-mail sent to you after placing your order.

Estimated delivery time
  • Product availability
    Order Date
  • Estimated shipping time of chosen Shipping Method
    Shipment Date
  •  
    Arrival Date

More about product availability - See Availability Table
Shipping times depend on the chosen Shipping Method and your location - see Shipping Table
(Public holidays and weekends are excluded when calculating estimated delivery time)
How will my orders be shipped?

[Express Shipping]
Orders are shipped via international couriers, which operate in most countries. Orders may also be shipped using EMS (Express Mail Service), which is delivered via local post offices. Tracking numbers are provided for all shipments. YesStyle will use its discretion to determine the best courier for each order, and reserves the right to change couriers without prior notice.

[Expedited Shipping - offered to select countries only]
Orders are shipped via courier or the Post office. Tracking numbers are provided for all shipments. YesStyle will use its discretion to determine the best courier for each order, and reserves the right to change couriers without prior notice.

[Standard Shipping or Premium Standard Shipping]
Orders are shipped via the Post Office by eParcel or Registered Post. YesStyle will use its discretion to determine the best shipping agent for each order, and reserves the right to change shipping agents without prior notice.

Will my shipment come with a tracking number or code?
All orders shipped using Express Shipping come with a tracking number or code supplied by the selected courier, such as UPS, FedEx, EMS or DHL. Orders shipped using Standard Shipping or Premium Standard Shipping may or may not come with a tracking number.

Trackable orders sent via Standard Shipping or Premium Standard Shipping can be tracked through your local post office. If available, tracking numbers and relevant links can be found in "My Account" under the Shipping and Tracking section of shipped orders in your Order History.

Can my shipment be delivered to a Post Office box?
[Express Shipping]
Most Express Shipping couriers will not deliver to Post Office (PO, APO, FPO, DPO) boxes. For more efficient delivery of your order, we advise that you not use a Post Office box when placing orders. Doing so may delay your shipment.

[Standard Shipping or Premium Standard Shipping]
Standard or Premium Standard shipments can be delivered to Post Office (PO, APO, FPO, DPO) boxes. However, we encourage customers to avoid using Post Office boxes in case shipments are upgraded to Express Shipping, which cannot be delivered to Post Office boxes.
What is SF Express self pick-up shipping method?
This option is only available for orders shipping to Hong Kong. Customers can have their YesStyle orders shipped to a preferred SF Express location, which can be chosen upon placing an order.

No additional charge must be paid when customers pick up orders, but a shipping fee is applied according to our shipping rate table since YesStyle will ship the order to the SF Express location of the customer's choice.

SF Express hotline: (852) 2730 0273.
SF Express website- http://www.sf-express.com/hk/en/others/Contact_Us/SF_service_center_address/

Customers are advised to contact SF Express or check the SF Express website for the selected location's actual business hours. (Note: SF Express locations and business hours may change without further notice.)

SF Express self-pickup service offered by YesStyle is only applicable for pickups at SF Express stores, service centers and EF Locker in Hong Kong. We do not provide self-pickup service from SF Express Authorized Service Points and SF Express locations outside Hong Kong.

Instructions when picking up orders from SF Express locations:
  • Upon shipment of your order, a tracking number will be issued. Customers can use the tracking number to see if their order has reached the selected SF Express location.
  • SF Express will contact customers by phone or SMS to arrange pickup.
  • Once contacted by SF Express customers are advised to pick up the order within 3 days. Orders not picked up will be returned to YesStyle, after which our Customer Service Team will contact customers for reshipment arrangements and reshipping fees.

Instructions when picking up orders from EF Locker:

  • Receiver will receive SMS or phone notification from Boxz Self Pick Elocker once the parcel is delivered to the service point of Boxz Self Pick Elocker.
  • Receiver MUST go the designated parcel locker and input password according to the SMS notification for parcels picked up at Boxz Self Pick Elocker.
  • Once contacted by SF Express customers are advised to pick up the order within 3 days. Orders not picked up will be returned to YesStyle, after which our Customer Service Team will contact customers for reshipment arrangements and reshipping fees.
What happens to my order if it can't be delivered and is returned to YesStyle?
All shipments returned to YesStyle are considered “undeliverable”. Reasons for undeliverable shipments include incorrect shipping address, failed delivery attempts by the post office provider (i.e., the recipient is unavailable), or unclaimed shipments held by the courier agent.

When we receive undeliverable shipments, we will notify customers via email to arrange for reshipment. All reshipments incur handling fees plus reshipment fees that are the same as YesStyle’s regular shipping fees. Reshipment fees will be applied regardless of the original shipment’s eligibility for free shipping. Additional courier charges for return shipping may also apply.
I originally chose Standard or Premium Standard Shipping but have added more items to my order. Will my order now qualify for Free Express Shipping?
If you change your order such that the total purchase amount reaches the minimum purchase requirement for Free Express Shipping, then you can upgrade your order from Standard or Premium Standard to Express Shipping. We will not upgrade your shipping method without your consent. Please contact a Customer Service representative if you wish to upgrade from Standard or Premium Standard to Express Shipping. Please note that Free Express Shipping is only available to the specific regions and countries listed in the Shipping Rates table above. Please refer to the Shipping Rates table for details.
Which countries and regions does YesStyle.com ship to?

YesStyle ships to the below list of countries and regions. Jewelry, Accessories, Lifestyle and Beauty products cannot be shipped to certain countries and regions. Please refer to individual product information for further details.

  • Australia
  • Austria
  • Brazil
  • Belgium
  • Brunei Darussalam
  • Bulgaria
  • Canada*
  • Cambodia
  • Croatia
  • Czech Republic
  • Cyprus
  • Denmark
  • Estonia
  • Finland
  • France*
  • Germany
  • Greece
  • Hong Kong
  • Hungary
  • Indonesia
  • Ireland
  • Israel
  • Italy
  • Japan
  • Kuwait
  • Lithuania
  • Luxembourg
  • Latvia
  • Macau
  • Malaysia
  • Mexico
  • Morocco
  • Netherlands
  • New Zealand
  • Norway
  • Qatar
  • Philippines
  • Poland
  • Portugal
  • Romania
  • Saudi Arabia
  • Switzerland
  • Singapore
  • Slovakia
  • Slovenia
  • South Korea
  • Spain
  • Sweden
  • Taiwan
  • Thailand
  • United Kingdom*
  • United Arab Emirates
  • United States*
  • Vietnam

*Currently, YesStyle does not ship to the below list of territories belonging to the USA, France and the United Kingdom but we are working hard to offer shipping to these territories again.

France:
Guadeloupe, Martinique, French Guiana, Réunion, Saint-Pierre and Miquelon, Mayotte, Saint Barthélemy, Saint Martin, French Southern Territories, Wallis and Futuna, French Polynesia and New Caledonia
United States:
American Samoa, Guam, U.S. Virgin Islands, Federated States Of Micronesia, Northern Mariana Islands, Palau and Puerto Rico
United Kingdom:
Northern Ireland
Where does YesStyle ship its orders from?
All orders are processed at and shipped from our warehouse in Hong Kong.

Customer Service

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