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News & Announcements

Notice of shipment delays to United States 2017-06-22
Due to the severe thunderstorms in North-Eastern areas of the United States   , mail delivery services (including airmail or express mail) are subject to delay until further notice. We apologize for any inconvenience.
Temporary Suspension of Operation of Customer Service Department (Hong Kong Office) Resumed 2017-06-12
Due to adverse weather conditions brought by the Typhoon, Merbok , the operation of our Customer Service Department (Hong Kong Office) is temporarily suspended until further notice.
Temporary Change of Customer Service Operation Hours (May 30, 2017) 2017-05-18

May 30, 2017   Tuen Ng Festival

Operation hour for our Customer Service Department (Hong Kong Office) will be temporarily suspended from 16:30 – 22:30 (HK Time)

Notice of shipment delays to China 2017-05-17
Due to the impact of air traffic control in the Northeast, Northwest and Southwest of China, mail delivery services (including airmail or express mail) to the affected areas with postcodes 01xxxx-07xxxxx, 10xxxx-16xxxx, 25xxxx-30xxxx, 40xxxx, 43xxxx-47xxxx, 61xxxx-67xxxx and 71xxxx-86xxxx) are subject to delay until further notice. We apologize for any inconvenience.
Temporary Change of Customer Service Operation Hours (May 1, 2017 and May 3, 2017) 2017-04-24

May  1,   2017   The Labour Day
May  3,   2017   The Birthday of the Buddha

Operation hour for our Customer Service Department (Hong Kong Office) will be temporarily suspended from 16:30 – 22:30 (HK Time)

Temporary Suspension of Operation of Customer Service Department (Hong Kong Office) Apr 29 – 30 2017-04-20
Operation hour for our Customer Service Department (Hong Kong Office) will be temporarily suspended on Apr 29- 30, 2017.  
Shipments delayed (Apr 14- 17, 2017) 2017-04-12
Due to the Easter Holidays, shipping service will be temporarily suspended from Apr 14 – Apr 17, 2017.  During this period, orders will not be shipped from our Hong Kong warehouse. Regular shipping service will resume on Apr 18, 2017.  We apologize for any inconvenience.
Temporary Change of Customer Service Operation Hours (Apr 4, 2017, Apr 14, 17, 2017) 2017-04-03

Apr 4,     2017    Ching Ming Festival
Apr 14,   2017     Easter Holiday
Apr 17,   2017     Easter Holiday

Operation hour for our Customer Service Department (Hong Kong Office) will be temporarily suspended from 16:30 – 22:30 (HK Time)

Notice of shipment delays to Australia 2017-04-03
Due to the impact of severe weather in Queensland, mail delivery services (including airmail or express mail) to the affected areas with (Postcodes 4xxx) are subject to delay until further notice. We apologize for any inconvenience.
Notice of shipment delays to Australia 2017-03-23
Due to the severe thunderstorms in northern New South Wales   , mail delivery services (including airmail or express mail) to the affected areas with postcodes 2429, 2460, 2780, 2480, 2602, 2611, 2605, 2606, 2204, 2902, 2612, 2914, 2913,2614, 2615, 2480, 2481, 2482, 2484) are subject to delay until further notice. We apologize for any inconvenience.
Notice of shipment delays to United States 2017-03-17
Due to impact of  snowstorm to the North-Eastern region of United States, mail delivery services (standard mail or express mail) are subject to delay until further notice. We apologize for any inconvenience.

 

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