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How Can We Help?

It is our priority to make your YesStyle experience as smooth and enjoyable as possible. Please refer to the topics below and in the left-hand column for answers to frequently asked questions. Most questions can be quickly answered through the information provided in our customer service section. If you have further inquiries, feel free to contact us.

News & Announcements

  • 2014-04-16Regarding the Heartbleed Bug
    We would like to assure our customers that their personal information has not been compromised by the Heartbleed Bug. A secure environment is employed on our websites to protect customer data from unauthorized access.
  • 2014-04-14Temporary Change of Customer Service Operation Hours (May 1, 2014 and May 6, 2014)

    May 1, 2014   Labour Day
    May 6, 2014   The Birthday of the Buddha

    Operation hour for our Customer Service Department (Hong Kong Office) will be temporarily suspended from 16:30 – 22:30 (HK Time)

  • 2014-04-02Temporary Change of Customer Service Operation Hours (Apr 18, 2014 and Apr 21, 2014)

    Apr 18, 2014 Easter
    Apr 21, 2014 Easter

    Operation hour for our Customer Service Department (Hong Kong Office) will be temporarily suspended from 16:30 – 22:30 (HK Time)

  • 2014-04-02Shipments delayed (Apr 18 - Apr 21, 2014)

    Due to the Easter holiday, orders fulfilled between April 18, 2014 to April 21, 2014 will not be processed for shipment by courier or the post office. Shipping service will resume on April 22, 2014. Please note possible shipment delays both during and after the holidays.

  • 2014-03-05Notice of Shipment Delays to the US due to winter storm
    Due to the winter storm, air traffic across the United States has been disrupted. Air Mail and Express Mail services to the affected areas are subject to delay until further notice. We regret any inconvenience.
  • 2014-02-13Notice of shipment delays to the United kingdom due to flooding.
    As advised by the postal administration of the United Kingdom, delivery services (including Speedpost) are subject to delay due to flooding. These conditions will be in effect until further notice. We regret any inconvenience.

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Reference Currency
^Currency exchange rates were updated on 2014-04-14 (Updated weekly)
All transactions at YesStyle.com are handled in US Dollars
Prices in other currencies are shown for reference only. (See FAQ for more details)

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