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How Can We Help?

It is our priority to make your YesStyle experience as smooth and enjoyable as possible. Please refer to the topics below and in the left-hand column for answers to frequently asked questions. Most questions can be quickly answered through the information provided in our customer service section. If you have further inquiries, feel free to contact us.

News & Announcements

  • 2014-07-21Notice of shipment delays to United Kingdom due to Commonwealth Games
    As advised by the designated postal operator of Royal Mail, delivery services to United Kingdom  (standard and express) would be delayed as a result of road closures for the Commonwealth Games, which will be held in Glasgow from 23 July to 4 August 2014. The affected postcodes are those starting with G1 1-5, G2 1-9, G3 6-8, G32 0 and 6-9, and G40 1-4. We apologize for the inconvenience.
  • 2014-07-10Notice of shipment delays to Indonesia
    Due to presidential election, mail delivery services (including Speedpost) in Indonesia are subject to delay.
  • 2014-06-25Shipments to France delayed due to strike action
    Due to strike action taken by French Air Traffic Controllers from June 24 to June 30, mail delivery services (air mail or express mail) in the country may be subject to delay.
  • 2014-06-23Temporary Change of Customer Service Operation Hours (Jul 1, 2014)

    Jul 1, 2014   The Hong Kong Special Administrative Region Establishment Day

    Operation hour for our Customer Service Department (Hong Kong Office) will be temporarily suspended from 16:30 – 22:30 (HK Time)

  • 2014-05-28Temporary Change of Customer Service Operation Hours (Jun 2, 2014)

    Jun 2, 2014   Tuen Ng Festival (Dragon Boat Festival)

    Operation hour for our Customer Service Department (Hong Kong Office) will be temporarily suspended from 16:30 – 22:30 (HK Time)

  • 2014-04-16Regarding the Heartbleed Bug
    We would like to assure our customers that their personal information has not been compromised by the Heartbleed Bug. A secure environment is employed on our websites to protect customer data from unauthorized access.

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^Currency exchange rates were updated on 2014-08-18 (Updated weekly)
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