Contact Us
Have a question for our Customer Service team? If so, please contact us using one of the methods described below. Before contacting us, you may wish to check the topics in the left-hand column, where you can easily find answers to our most frequently asked questions.
Call Us
Our customer service representatives will gladly assist you with any concerns you may have.
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Calling from North America
- Toll Free within the Continental US: +1 866-440-8388
- Toll Free In Canada: +1 866-468-0889
Monday through Friday:
4:00pm - 6:30am (Pacific Standard Time / GMT -8)Saturday, Sunday and Public Holidays:
4:00pm - 12:30am (Pacific Standard Time / GMT -8) -
Calling from United Kingdom
- Toll Free in UK: 0800-051-6800
Monday through Friday:
12:00am - 2:30pm (London Time / GMT +0)Saturday, Sunday and Public Holidays:
12:00am - 8:30am (London Time / GMT +0) -
Calling from Australia
- Toll Free in Australia: +1 800-837-336
Monday through Friday:
10:00am - 00:30am (Australian Eastern Standard Time / GMT +10)Saturday, Sunday and Public Holidays:Notes: Service is only available in English.
10:00am - 6:30pm (Australian Eastern Standard Time / GMT +10) -
Calling from Japan
- Toll Free In Japan: 00531-85-0118
Available from fixed lines only
Monday through Friday:
Voicemail supported line (Customer Service will respond within 24 hours) -
Calling from the rest of the World
- Phone in Hong Kong: +852 2522-1227
Monday through Friday:
8:00am - 10:30pm (Hong Kong Time / GMT +8)Saturday, Sunday and Public Holidays:
8:00am - 4:30pm (Hong Kong Time / GMT +8)
Address
Hong Kong Office
9/F., Watson Centre, 16-22 Kung Yip Street, Kwai Chung, N.T., Hong Kong| Telephone: | +852 2786-0817 |
| Fax: | +852 2786-0650 |
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