Credit & Coupon
- What is YesStyle Store Credit?
- How do I view my YesStyle Store Credit record?
- How do I get YesStyle Coupons?
- How do I view my Coupons record?
- I am placing an order and wish to pay using store credit. Why am I required to input credit card information even though I have enough store credit to cover my purchase?
- I am paying for an order with store credit and am being asked to provide credit card information as a backup payment method. If I have enough store credit to cover my purchase, will my credit card still be billed during this transaction?
- I am paying for my order with store credit, and have just enough to cover my order. However, I wish to add more items to my order. What should I do?
- I placed an order using store credit, and used enough store credit to cover my order. I was asked to provide my credit card information as an additional payment method, but then found my credit card billed for an additional US$2. Why did that happen?
What is YesStyle Store Credit?
If you have YesStyle credit available, our system will prompt you with options to use it during order placing.
Please note that YesAsia Credit cannot be used on YesStyle.com purchases, and vice versa. For details regarding YesAsia Credit please refer to YesAsia.com's Customer Support section.
How do I view my YesStyle Store Credit record?
How do I get YesStyle Coupons?
How do I view my Coupons record?
I am placing an order and wish to pay using store credit. Why am I required to input credit card information even though I have enough store credit to cover my purchase?
The additional payment method is kept on file as backup in case adjustments or amendments are made to the order total. Examples of this happening include if the customer wishes to add extra items to the order, or if the customer requests a change in shipment method.
I am paying for an order with store credit and am being asked to provide credit card information as a backup payment method. If I have enough store credit to cover my purchase, will my credit card still be billed during this transaction?
If you have enough store credit to cover your order total, your credit card will not be billed.
I am paying for my order with store credit, and have just enough to cover my order. However, I wish to add more items to my order. What should I do?
Since you are required to provide an additional payment method besides store credit when placing an order, that payment method can be used to pay for any additional items. Please contact our Customer Service Department if you wish to add more items to your order.
I placed an order using store credit, and used enough store credit to cover my order. I was asked to provide my credit card information as an additional payment method, but then found my credit card billed for an additional US$2. Why did that happen?
The US$2 amount you refer to represents an authorization or "pending" amount and is required by our third-party payment gateway to process your order. This authorization is not an actual transaction and will not be billed to your credit card. It should be removed from your credit card statement within several business days, depending on your credit card issuing bank's policies and procedures.
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